an awesome interview question for managers

In an interview about management style, early influences and hiring Penny Pritzker made the following statement when asked what questions she asked candidates in interviews:

I want to know about the tough situations you’ve been in and how you handled them. And I’d want to talk about trust. Talk to me about when your trust has been betrayed, and what did you do? I tend to be a person who starts with the presumption that I should trust you until you abuse the privilege, and then our relationship is forever changed. That’s a very big line and chances are it’s not going to work if it’s crossed. I warn people that this is how I’m going to deal with it.

What a great question! Don’t tell me about your successes or failures, tell me how you handled it when someone you trusted or relied on let you down. How did you react to that? I’m going to have to remember this for future candidates at Rightside.

Penny Pritzker, on Hearing the Whole Story –

Published by Steve Banfield

Kentucky born, Seattle based. Entrepreneur. Team Builder. Photographer.

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